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Senior Technical Writer
Instructional Designe
 
 
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Training Materials

The life-blood of a company is its employees. A well-trained employee will help promote the corporate culture, build better products, enhance customer service, and "add to the bottom line." Having a formal training program, however small, will ensure that each employee fully understands what it is that the company wants them to understand. This will ensure that all employees performing the same or similar tasks will consistently perform the tasks in exactly the same way.

With an ever growing global economy, fierce competition, shrinking profit margins, and a "just-in-time" philosophy, companies must do everything possible to reduce "risk" and remain competitive. One way to ensure the company's survival is to promote employee training to ensure all products are manufactured in accordance with the engineering specifications, that they always use the best industry practices, and that doing so will increase the company's positive visibility and reduce its potential for legal liability should an untrained employee put the company at risk.

Typically, these Service Bulletins are created as PDF files and then emailed or FAX'ed to the national and international distributor and dealer network.

I have included a few Service Bulletin samples for your review. Most of these documents are also available at the associated company's secure B2B website.



   
 

Service Bulletin